1. Introduction
Changzhou Wansen New Materials Co., Ltd. ("we" or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all information collected through our website and related services (B2B sales, marketing, and logistics).
2. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products. The information that we collect depends on the context of your interactions with us and may include:
- Business Contact Data: Names, phone numbers, business email addresses, company names, and job titles.
- Logistics and Customs Data: Port of destination and consignee details required for issuing Bills of Lading (B/L) and customs clearance.
- Financial Data: Bank account details for T/T transfers (we do not directly store or process credit card numbers).
3. How We Use Your Information
We use personal information collected via our website for a variety of legitimate business purposes described below:
- To facilitate the fulfillment of your wholesale orders and manage international shipping operations.
- To send administrative information to you, such as product catalog updates or changes to our terms and conditions.
- To respond to legal requests and prevent harm (e.g., fraud prevention and export compliance).
4. Sharing Your Information
We do not sell, rent, or trade your information with third parties for promotional purposes. We only share data with the following categories of third parties for strict operational necessity:
- Logistics and Shipping Providers: To arrange sea and air freight logistics.
- Customs Brokers and Agents: To comply with export regulations in China and import regulations in your destination country.
5. Data Retention & Security
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy. We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.
6. Contact Us
If you have questions or comments about this policy, you may email our Data Protection Officer at sales@wansenppf.com or by post to:
Changzhou Wansen New Materials Co., Ltd.
No. 64-7, Zijin Garden, Jintan District, Changzhou, Jiangsu, China.
7. Facebook / Meta Platform Data Privacy Policy
To comply with the Meta Platform Terms and Developer Policies, Wansen New Materials outlines how we handle data received through our Facebook App integrations:
- Data Collection: When you interact with our official Facebook Page, our system automatically receives webhook notifications. The data collected is limited to your publicly available profile name and the content of your comment.
- Data Usage: We use this data strictly for the purpose of providing immediate, automated customer support.
- Data Deletion Instructions: You have the full right to request the deletion of your data from our systems. Please send an email directly to our Data Protection Officer at sales@wansenppf.com with the subject line "Data Deletion Request".
